Contact us

Unsure if a strap fits your watch model? Need information about an order? Need to arrange a return? We respond within 24 to 48 business hours.

By email

hello@clipz-it.com · +33 7 79 49 74 53

Please include in your message:

• Your order number (if you have one)
• Your watch model (Apple Watch, Garmin, Samsung Galaxy Watch, including the exact model and size)
• The reason for your message

Customer service hours

Monday to Friday, 9 am to 8 pm (Paris time).

Postal address

Tribe Goods (Clipz-it)
ul. Święty Marcin 29/8
61-806 Poznań
Poland

For any product return, do not send anything back before contacting customer service: we will provide you with the procedure and the appropriate return address.

Quick FAQ

• Delivery to the UK/IE : 5 to 7 business days, free over €39
• Returns : 14 days to change your mind, free for defects, at your expense for a standard return
• Compatibility : each product page lists compatible models. If in doubt, ask us.
• Payment : credit cards, PayPal, Apple Pay, Google Pay